Expert Electric Vehicle Repair FAQs

Follow these steps:

Immediate Actions

1. Move to Safety – If possible, safely pull over to the side of the road and turn on your hazard lights.

2. Turn Off Non-Essential Systems – Shut down air conditioning, heating, and other power-consuming features to conserve any remaining battery.

Getting Assistance

1. Check Nearby Charging Stations – Use your car’s navigation system, a mobile app (PlugShare, ChargePoint, Tesla Supercharger, etc.), or call roadside assistance to find the nearest charging station.

2. Call Amped EV – Many EV manufacturers offer roadside support that can tow your car to a charger or provide mobile charging. If your EV has coverage, contact your provider.

3. Flatbed Tow to a Charging Station – If no mobile charging is available, request a flatbed tow truck (not a traditional tow) to transport your vehicle to the nearest charger and Book Amped EV to video troubleshoot for your next steps.

Prevention for the Future

• Plan Your Trips Carefully – Monitor your charge level and plan for charging stops.

• Use Regenerative Braking – This helps extend range by recovering energy while driving.

• Carry a Portable Charger – If your EV supports it, a Level 1 or Level 2 portable charger can be useful in an emergency.

• Always Check Battery Coolant - in Electric Vehicles use "G-48 ethylene-glycol-based coolant" for their battery thermal management systems and Car Computer. This coolant helps regulate battery temperature, ensuring optimal performance, longevity, and safety.

• Keep an Extra 12v Battery - Yes, if you frequently travel long distances or in remote areas where getting a replacement might be difficult.

If your EV is older or has had 12V battery issues before, carrying a spare could be useful.